This California Privacy Notice (“Notice”) is in addition to, and incorporated into, the Privacy Policy of Way Better MD and its owners and affiliates (collectively, “we,” “us,” or “our”) and applies to personal information that we collect online or offline from California residents (“consumers” or “you” or “your”).

Information We Collect

We have collected the following categories of personal information from consumers within the last twelve (12) months:

• A. Identifiers and Contact Information: Your name, postal address, telephone number or email address.
• B. Medical and financial Information: Your credit card, debit card or health plan.
• C. Protected classifications: Age, gender, race, medical condition, disability.
• D. Commercial information: Records of products or services you have purchased.
• E. Internet or other similar network activity: Browsing history, search history, or your interaction with the Website.
• F. Geolocation data: Your physical location or movements.

 

Use of Personal Information

We use this personal information for one or more of the following business purposes:

• To provide our products and services, such as to process drug claims and fulfill orders.
• To provide patient care, customer service, such as responding to inquiries and requests, verifying your identity, and maintaining your Account.
• To analyze use of our products and services as well as customize and improve them.
• For marketing, such as providing you with email alerts about products or services offered by us and/or third parties that may be of interest to you.
• To maintain the security of our products, services, and systems, such as detecting security breaches or fraudulent activity.
• To keep our website and other services functioning properly, such as debugging and fixing errors.
• To comply with our legal obligations.
• To protect our rights, property, and safety or the rights, property, and safety of others. We do not sell your personal information.

 

Sharing of Personal Information

We may share personal information we collect with third parties for a business purpose, such as pharmacies to fill your prescription, marketing partners, advertising networks, clients that sponsor discount cards, and service providers that help us operate or provide our services, including but not limited to data storage companies and internet service providers. When we share personal information with our service providers, we require that they agree to protect the personal information and use and disclose it only to provide their services to us and for limited business purposes, such as to detect security breaches and comply with their legal obligations.

• A. Identifiers and Contact Information: Service providers; Pharmacies and other health care providers; Product providers and distributors; Operating systems and platforms; Social networks; Marketing partners; Clients.
• B. Medical and financial Information: Service providers; Pharmacies and other health care providers; Product providers and distributors; Operating systems and platforms; Social networks; Marketing partners; Clients.
• C. Protected classifications: Service providers; Pharmacies and other health care providers; Product providers and distributors; Operating systems and platforms; Social networks; Marketing partners; Clients.
• D. Commercial information: Records of products or services you have purchased.
• E. Internet or other similar network activity: Service providers.
• F. Geolocation data: Service providers.

 

Your Rights and Choices

This section describes your privacy rights and explains how to exercise them.

• Right to Know: You have the right to know, subject to certain exceptions, the categories of the personal information, the sources, the business or commercial purpose, the categories of personal information shared, and the categories of third parties with whom it was shared over the past 12 months.
• Right to Delete: You have the right to request that we delete the personal information that we collected from you, subject to certain exceptions.
• Right to Opt-Out of the Sale of Personal Information: You have the right to opt-out of the sale of your personal information. We do not sell personal information.
• The Right to Non-Discrimination: You have the right not to be discriminated against for exercising these rights.

 

Submitting Requests to Know and Delete Personal Information

You may submit a request to know or delete by either:
– Emailing us at support@waybettermd.com
– Visiting our website and contacting us at www.waybettermd.com

To process your request, we must be able to verify your identity. We will verify your identity by asking for information such as contact details, account information, and/or health information.

You may designate an authorized agent to make a request on your behalf with written permission. We may ask you to verify your own identity directly with us. Requests from agents without sufficient proof of authorization may be denied.

Only a parent or legal guardian may submit a request for a child under age 13, and we may require a signed consent form or a phone confirmation.

You may only make a request to know or delete your personal information twice within a 12-month period.

Response Timing and Format

We will confirm receipt of your request within 10 business days and provide details on how we will process it, including our verification process and expected timeline for response.

Changes to Our Privacy Notice

We may update this Notice at any time but will not use previously collected personal information for a materially different purpose without first obtaining your explicit consent.

Contact Information

If you have any questions or concerns about this Privacy Notice, our privacy policies, or our practices, please contact us at:

– Email: support@waybettermd.com